We can only reschedule your appointment twice, if you are unable to attend the second rescheduled appointment. We have the right not to conduct our session, and full charges will apply.
We offer a full refund for any cancellation 24 hours before your appointment, excluding CBT course. If you are within the 24 hours of your session we are unable to offer your a reschedule or any refunds.
We can offer full refund 24 hours before your first CBT course session. If you have already started the course we are unable to refund the amount to you.